Search  

 

 

Drop Off, Relax, Pick Up

 

 

 

 

 

 

 

 

      

 

 

  You are here:  FAQ's    
  Minimize

FAQ’s

What are your hours?
Monday - Friday: 8:00 am to 5:30 pm
Saturday: By appointment only
Sunday: Closed

How do I receive my free estimate?
For a free detailed estimate, please bring your vehicle to Walker Mill Auto Collision during business hours to be looked at by one of our professionally trained appraisers.

How do I get to your shop?
We are at exit 13 off I-495, at the intersection of Walker Mill Road and Ritchie Road. For more specific directions click here or call us at 301-336-1140.

Can arrangements be made for a rental car?
Yes. We can contact Enterprise Rent-a-Cars and they will pick you up or go directly to their website for special discounted rates by clicking here.

How do I know if you can match my paint color?
We use a unique DuPont ChromaSystem, a paint system that provides premier appearance with the ultimate productivity. It Includes undercoats with patented ValueShade® technology, multi-leg topcoat capability from one versatile MasterTint® Mixing Machine, and basecoats/clearcoats and single-stage finishes to address any repair. Car and truck manufacturers (OEMS) select more new car colors from DuPont than any other paint manufacturer. They are a worldwide supplier of paint, and are able to match virtually any car or truck color from its vast palette of more than 200,000 formulas.

Do you have any finish care tips?
Our trained technicians expertly repair your vehicle’s finish using warranted DuPont paint systems. To protect the appearance and durability of your paint finish, follow the finish care guidelines shown below.

For the first 30 days after painting:
Hand-wash the vehicle often, using fresh water only.
Avoid parking under trees – sap and bird droppings may damage the finish. (Rinse them off as soon as possible).

For the first 120 days after painting:
For removing heavy soil, use mild liquid soap only – no detergent.
Hand-wash the vehicle often, using fresh water only.

For long-term paint protection:
Park in a sheltered area whenever possible.
Never use a scraper to remove ice or snow from painted surfaces.
Never let gasoline or antifreeze stand on painted surfaces (rinse off with water as soon as possible).
Never wash your vehicle in the hot sun.
Never wipe the finish with a dry cloth – always use water. Avoid abrasive cleaners, chemicals, or brushes (automatic car wash brushes can scratch the finish).

I don't see the answer to my question. What now?
Call us or drop by, we will be glad to answer any questions you may have.

Phone: 301.336.1140
Fax: 301.350.4679

Walker Mill Auto Collision
8472 Walker Mill Road
Capitol Heights, MD 20743

Monday - Friday: 8:00 am to 5:30 pm
Saturday: By appointment only
Sunday: Closed


Home:Contact Us:Experience Quality:Lifetime Warranty:FAQ's
Copyright 2007 by Walkermill Collision Terms Of Use Privacy Statement